Robla School District

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District Programs & Initiatives » Hazel Health » Frequently Asked Questions

Frequently Asked Questions

Q. How much does Hazel cost?Hazel Student
A. Hazel is provided by your school district at no cost to families.

Q. How many times can a student visit the clinic?
A. There is no limit on the number of visits.

Q. When will Hazel start at my school?
A. Hazel will launch at Main Avenue Elementary and Glenwood Elementary first around February 14th. Bell Avenue, Robla Elementary and Taylor Street will launch early to mid March.

Q. Is Hazel for emergencies?
A. Hazel is not a replacement for the emergency room. If a child needs immediate medical attention PLEASE CALL 911. Hazel is not designed to replace the 9-1-1 system.

Q. What if my child already has a primary care physician? Should I keep my primary care physician?
A. Yes, please keep your primary care physician (PCP), if a student has a primary care physician (PCP). Hazel is a school based resource and is not a replacement for primary care services.

Q. How does this affect my current health insurance?
A. A visit with Hazel will have no impact on your coverage. You will not receive a bill for any services provided. It’s important to maintain your current insurance.

Q. Should I cancel my current insurance?
A. NO! If you have insurance, please keep it. Any prescriptions or external visits outside of school are not part of the Hazel program and would need to be covered.

Q. Will Hazel cover cost of referral and or prescription?
A. Hazel does not provide coverage for prescriptions or medical services outside of school. Those would need to be covered by the family or insurance. There is no charge for over the counter medication provided at school.

Q. How do I sign my child up for Hazel Health?
A. Complete the forms for consent provided by your school. It’s that simple. Each child needs one consent signed.

Q. Who are the Hazel providers and are they licensed?
A. Providers are state licensed Physicians, Nurse Practitioners and Physician Assistants.

Q. What does Hazel treat and not treat?
A. Hazel protocols and guidelines are evidence-based and grounded in the American Telemedicine Association and American Academy of Pediatrics guidelines. For anything outside of our scope, we will call parents to recommend next steps and refer to a local provider.